The Most Dangerous Idea of All: Change from the Bottom Up
Thursday, March 13
Sometimes the very people who should be fostering staff engagement are its biggest enemy. What if libraries fostered change by truly encouraging innovation from any position? What if front-line staff wrote your welcome brochure? What if your social media team included shelvers? What if risk taking was seen as a behavior that ought to be rewarded? This session will share ideas and outcomes from libraries that have removed obstacles and allowed front-line staff to thrive.
Presenter: Brian Auger, Somerset County (N.J.) Library; Rivkah Sass, Sacramento (Calif.) Public Library
Organizer: Rivkah Sass, Sacramento (Calif.) Public Library