Leading with Emotional Intelligence: Building Trusting Relationships
HALF DAY; Tuesday, March 11, 9:00 AM–12:30 PM
SPONSORED BY THE INDIANA LIBRARY FEDERATION
Current research shows that people with high levels of emotional intelligence (EQ) are more successful personally and professionally. High EQ is correlated with building trusting relationships, engaging discretionary effort and energy, strengthening self-regulation, and demonstrating social skills—key qualities for leaders and staff. In this insightful and informative workshop, deepen your ability to engage, encourage, and empower staff capacity and enrich your credibility and respect as a leader.
Presenter: Lauren Burnett, Center for Inner Quality, Cleveland, Ohio
Organizer: Susan Akers, Indiana Library Federation, Indianapolis, Ind.
Target Audience: Directors, administrators, and managers, in addition to HR staff.
At the end of this preconference participants will:
- Apply the concepts of Emotional Intelligence to enhance “leader-server” effectiveness;
- Understand effects of the Power of Alignment and Power Brokerage;
- Examine how to use language as a vehicle for inspiration and rapport as well as information; and
- Apply ways to build trust, encourage, and engage.
Cost: SOLD OUT