The Most Dangerous Idea of All: Change from the Bottom Up
Thursday, March 13
3:45–4:45 PM
Sometimes the very people who should be fostering staff engagement are its biggest enemy. What if libraries fostered change by truly encouraging innovation from any position? What if front-line staff wrote your welcome brochure? What if your social media team included shelvers? What if risk taking was seen as a behavior that ought to be rewarded? This session will share ideas and outcomes from libraries that have removed obstacles and allowed front-line staff to thrive.
Presenter: Brian Auger, Somerset County (N.J.) Library; Rivkah Sass, Sacramento (Calif.) Public Library
Organizer: Rivkah Sass, Sacramento (Calif.) Public Library
